Is it easy for patients to schedule an appointment at your dental office?
Patients list convenience as the #1 factor in selecting a dental office.
When we were kids, and we wanted to find out what time the movie started that night, we called the theater and listened to a recording that ran through all the times for all the movies that were playing. You waited through all the selections and then heard about your movie. The movie you wanted was never the first one listed. And then when you found out that the movie you wanted to see was not even at that theater or that the times were not good for you, you started all over again because no one ever wrote them down to start with. That was terrible, but it was the only option. Now, no one would ever consider that to be a good option for finding the movie and time they want to see.
As bad as it is, this is still what you are doing to your dental patients that call you.
Does this conversation sound familiar?
Patient – “I got your number off your website from your google ad and I want to come in next Tuesday about 11 a.m.”
Office – “We don’t have anything Tuesday at 11 a.m., how about next Monday at 3 p.m., that is our first opening”
Patient – “That doesn't work for me, how about next Wednesday morning†”
Office – “I’m sorry, we don’t have anything then, how about next Thursday at 4 p.m.”
Patient – “That doesn't work, I’ll call another office”
This leads to lost opportunity and wasted marketing dollars. This potential patient wanted to schedule, but because they didn't know what you had available, they had no way of knowing your office had an opening that would work for them because they were having to scroll through openings, just like the 1980’s movie theater.
LocalMed has worked for the past 3 years to perfect the online display of accurate, real-time openings so that your patients can find it easy and convenient to schedule an appointment with your practice. Extensive filters allow customization at each office to control appointment lengths, appointment types by chair, appointment types by provider, and many other filters. These filters ensure that your schedule is presented accurately to patients in real-time so they book a confirmed appointment at the right time, with the right provider, in the right chair.
Providers all across the United States use the LocalMed platform to make scheduling more convenient for their potential and existing patients from their practice website.
Schedule a demo today to learn more and see how LocalMed can make your practice more scheduling friendly and help fill those empty chairs.