How Dr. Griffon uses LocalMed
One of the earliest LocalMed users, Dr. Ashley Griffon, is a big fan of what the service has done for her practice.
Dr. Griffon purchased her practice in 2012 after working in a family-oriented practice outside of Baton Rouge for several years. Continually seeking ways to improve the performance of her practice and drive in new patients, Dr. Griffon contacted LocalMed after hearing about the company in a local publication.
In early 2014, Dr. Griffon had LocalMed installed on her back-office computer. The process involved downloading an application directly from LocalMed.com and installing it on her computer. Once installed, LocalMed’s software connected to her practice management system, EagleSoft Version 16, and immediately started reading the schedule and available appointments. Dr. Griffon then configured the LocalMed system to only pull new patients consultations and dental hygiene appointments to book her 3rd operatory only.
Once LocalMed was installed on Dr. Giffon’s system, her provider profile was activated and a widget installed on her website. It only took a few days for her patients to start booking on LocalMed, and it has become a benefit to her practice in a few different ways:
- She received several new patients the first month in use
- Her existing patients were able to book standard appointments without having to call the office
- Her existing patients were also able to compare available appointments after hours, then call into the office with a specific appointment time in mind.
Dr. Griffon has been very pleased with the LocalMed service as it continues to increase the efficiency and bring in new patients. A quote directly from Dr. Ashley Griffon:
I can’t say enough great things about LocalMed. It attracts new patients to my practice through both localmed.com and my own website. We started having new patients on our schedule within a few days of the program installation. I love the fact that patients can schedule directly through my existing website. LocalMed even provides both internal and external marketing to new and existing patients. LocalMed makes scheduling convenient for my existing patients. They don’t have to create accounts or remember usernames and passwords, which makes people so much more likely to take advantage of this great service.
It even reduces after hours emergency calls because patients can schedule appointments after hours for first thing the next morning. LocalMed is very user friendly and their team bent over backwards to help my staff and I integrate the system into my practice. They are continually working on new facets of the system to work dynamically with the individual needs of my practice. This is a wonderful service that I would definitely recommend to my colleagues.
Interested in learning more about how LocalMed can help grow your practice?