LocalMed vs. ZocDoc
If you are looking for online scheduling for your dental practice, chances are you’ve come across LocalMed and ZocDoc. If you’re wondering what the difference between the two services are, you’ve come to the right place!
LocalMed was founded in 2012 with a simple vision: make scheduling online appointments easy for both patients and providers, beginning with the dental industry. Fast-forward several years later and over 2,000 dentists trust LocalMed Connect to accurately book patient appointments directly into their patient management system (PMS), anywhere, anytime.
New York-based ZocDoc was founded in 2007 and is also an online scheduling platform. It aims to provide a similar service as LocalMed for a variety of specialities.
Both platforms have similar features on the patient-facing website:
- Provider search (LocalMed is specifically for dental providers, while ZocDoc encompasses a wide range of specialities)
- Provider profile pages with information about them and their schedule
- Available times to schedule based on appointment reasons and differentiation between new and returning patients
The back-end of the website is where the difference between the two platforms becomes obvious:
- Dentists on ZocDoc can view the setup of their system, the individual chairs, and appointments scheduled.
- The LocalMed provider portal provides the same information, but with LocalMed Connect, appointments are scheduled directly into the provider's’ PMS, eliminating the need to login to access scheduled appointments.
Advantages and Disadvantages
ZocDoc is focused on marketing to new patients and provides a marketing tool that helps patients schedule appointments. Their focus is on providing patients with the ability to book a medical appointment in any field and speciality.
LocalMed is focused on providing the best scheduling tool for specifically for dental providers and patients that doesn’t require extra work and automates the entire process. By providing intuitive online scheduling on a variety of platforms, LocalMed helps dental practices capture patients they wouldn’t have otherwise, and provides the best software to do so.
Integration and Accuracy
ZocDoc is developed for rapid installation and marketing. To provide their online scheduling, ZocDoc utilizes a method commonly referred to as “screen scraping” where scripts are built to read the appointment blocks on the practice schedule. This tactic can create accuracy issues because these scripts aren’t set-up to read system-specific data and sometimes fail to pick up all of the necessary data written in the PMS.
Additionally, office staff must continually monitor their notifications from ZocDoc in order to enter the appointments into their PMS and avoid double-bookings.
LocalMed Connect is completely integrated into each practices’ PMS, which enables real-time, accurate appointment times to be displayed for patients. This integration also allows LocalMed Connect to instantaneously write appointments back into the PMS as patients schedule them online. LocalMed is the only software on the market that completely automates the online scheduling process.
Pricing and Contracts
ZocDoc requires a 12-month contract to be paid up-front.
LocalMed offers flexible, month-to-month contract terms allowing dentists to cancel at anytime.
Dentists searching for a simple way to grow their practice don’t need to look any further—LocalMed Connect online scheduling is trusted by over 2,000 dentists in 48 states! The fully-integrated platform provides the best and only solution for accurate, real-time online scheduling for dental practices.
LocalMed Connect provides today’s dental patients with the convenient, easy-to-use scheduling experience they’re looking for, and gives providers a hands-off method of building their practice.
Ready to learn more about how LocalMed can help grow your practice?